Contribution Processing Officer


Lagos, Nigeria

Closing: 10 Dec 2023

ARM Pensions

5, Mekunwen Road Off Oyinkan Abayomi Drive Ikoyi, Lagos


The primary job function will entail processing all assigned schedules and contributions in line with the agreed SLA. NB: Must have a good first degree and be proficient in the use of Microsoft office tools.


Job Summary

• Crediting of RSA holders' Accounts 

• Exception management and reports

• Resolution of all unprocessed money issues

Principal Duties and Responsibilities

• Process all assigned schedules in with the daily allocation

• Report and follow up on all schedules related issues to RM /RU daily; if any.

• Ensure processing of contributions schedules into RSA within 48 hours and updateFDR by 1.00pm daily

• Filling of daily FDRs and all acknowledgment of correspondence within the unit in linewith the ISSO policy.

• Management of daily csv used for processing of client transactions.

• Attend to unprocessed money issues

• Process discovered pins as assigned by your supervisor

• Maintain accuracy of client records during processing/upload to the pensionadministration system


​Must have a good first degree.​

Ideal candidate will have about 1 to 2 years’ experience in a banking operations or teller role.

Required Knowledge, Skills and Abilities:

• Proficiency in Microsoft office tools

• Good multitasking capabilities

• Good analytical and problem-solving skills

• Good telephone manners

• Good and dynamic team player.

• Good interpersonal skills

• Good communication skill- both written & verbal

• Good negotiation, presentation & facilitation skills

• Ability to work well under pressure with minimal or no supervision required whenassigned tasks

• Active listening skills

• Result-oriented with a strong passion for excellence

• Customer service orientated

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Job Overview

  • Department

    Investment Administration
  • Experience

    1 - 2 Year(s)
  • Education