Call Center Agent
Closing: 11 Jul 2021
ARM Pensions5, Mekunwen Road Off Oyinkan Abayomi Drive Ikoyi, Lagos
Responsible for the timely management of calls (both inbound and outbound); identifying customers’ needs and providing appropriate solutions to their complaints. Requirements: 1. A first degree in a relevant field 2. Previous experience in a similar role, and high fluency in IGBO language 3. Excellent verbal & phone communication skills, with active listening 4. Excellent relationship management skills and highly developed emotional intelligence
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Experience0 - 5 Year(s)