Call Center Agent

FULL-TIME

Lagos, Nigeria

Closing: 11 Jul 2021

ARM Pensions

5, Mekunwen Road Off Oyinkan Abayomi Drive Ikoyi, Lagos

https://armpension.com

Summary

Responsible for the timely management of calls (both inbound and outbound); identifying customers’ needs and providing appropriate solutions to their complaints. Requirements: 1. A first degree in a relevant field 2. Previous experience in a similar role, and high fluency in IGBO language 3. Excellent verbal & phone communication skills, with active listening 4. Excellent relationship management skills and highly developed emotional intelligence

Responsibilities


Requirements









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Job Overview

  • Department

    Customer Experience
  • Experience

    0 - 5 Year(s)
  • Education